
EMPLOYMENT
EMPLOYMENT

Employment disputes are very serious matters for employers and employees considering the many different pieces of legislation covering employment issues.
We are happy to let you know that our employment law team is here to help you decide on the validity of your claim and then guide you through your claim.
Our team of lawyers can deal with your enquiry and advise on how to comply with grievance and disciplinary procedures, the time limits relating to complaints and tribunal proceedings and the likely value of any possible claim, enabling you to make an informed decision regarding the progression of your issue.
Key Stages/timescales
Employment legal advice is crucial at various stages, from recruitment to termination, and involves understanding and adhering to employment law. Key stages include recruitment, contract review, performance management, disciplinary actions, grievances, and eventual termination or redundancy.
Costs
1. The fees set out below cover all of the work in relation to the following key stages of a claim:
2. Taking your initial instructions, reviewing the papers and advising you on merits and likely compensation (this is likely to be revisited throughout the matter and subject to change)
3. Entering into pre-claim conciliation where this is mandatory to explore whether a settlement can be reached
4. Preparing a claim or response
5. Reviewing and advising on a claim or response from other party
6. Exploring settlement and negotiating settlement throughout the process
7. Preparing or considering a schedule of loss
8. Preparing for (and attending) a Preliminary Hearing
9. Exchanging documents with the other party and agreeing a bundle of documents
10. Taking witness statements, drafting statements and agreeing their content with witnesses
11. Preparing bundle of documents
12. Reviewing and advising on the other party’s witness statements
13. Agreeing a list of issues, a chronology and/or cast list
14. Preparation and attendance at Final Hearing, including instructions to Counsel
Our costs are calculated on the time spent on the matter and in accordance with our hourly rate.
VAT
We are not VAT registered and do not charge VAT, except for disbursements where third parties may do so e.g. Counsel.
We will always provide you with our best estimate of the likely fees in your particular case in each instance as there can be so many variables;
Our pricing for bringing and defending claims for unfair or wrongful dismissal in a case which has only 1 or 2 witnesses, where there are no complex legal arguments and no complicated factors as mentioned below and either the case settles before the final hearing or proceeds to a final hearing which lasts one day: £5,000-£10,000.
In cases with more witnesses but with perhaps one or more of the complicating factors listed below and which proceeds to a final hearing, which might last 2 – 3 days: £10,000-£30,000.
Other cases which have one or more factors set out below, or complex legal, factual or evidential issues and which proceed to final hearing which lasts more than two or three days will probably cost more and we will advise you on the likely costs according to the particular circumstances of your case.
If the case goes to a final hearing we shall instruct a barrister to represent you and their fees will be added in addition to the figures given above. The barrister’s fees will depend upon their seniority and experience. As a rough guide their fees could range between £1000 – 3000 plus per day.
• There are many factors that can make a claim more complex, some examples of which are
• If it is necessary to make or defend applications to amend claims or to provide further information about an existing claim
• Defending claims that are brought by litigants in person
• Making or defending a costs application
• Complex preliminary issues such as whether the claimant is disabled (if this is not agreed by the parties)
• The number of witnesses and documents
• If it is an automatic unfair dismissal claim e.g. if you are dismissed after blowing the whistle on your employer
• Allegations of discrimination which are linked to the dismissal
Disbursements
You may incur additional legal expenses related to your matter that are payable to third parties (which we call disbursements) which could include:
1. Court fees (where applicable). These will be specified to you depending on the claim and do not include VAT;
2. Counsel’s fees which we would detail to you during the course of the case and which would be subject to VAT at 20%;
3. Other expenses which will be detailed to you depending on the case and we would at that stage specify whether or not VAT was payable, such as Land Registry or Company search fees.
OUR EXPERTISE
- Advice for Employees
- Representation at Tribunals
- Settlement Agreements
- Disciplinary & Dismissal
- Discrimination
- Compromise agreements
- Dismissals – constructive, unfair, redundancy and wrongful
- Work place discrimination
- Work place discrimination

Litigation cost can often make a wrongfully dismissed employee not to seek redress. Our initial approach is to seek to resolve your dispute with your employer through negotiation.
We are aware that negotiation may not work in every case and where a claim will unavoidably go before an Employment Tribunal, we can agree to handle your matter in various ways, including on a conditional fee agreement basis subject to our terms and conditions.
Onboarding Fee
We are required by the Proceeds of Crime Act 2002 and Anti-Money Laundering Legislation to ensure that we have evidence of your identity (proof of identity and proof of address) on file. Once we receive these documents from you, we will carry out an electronic verification of your identity. By providing this information, you are consenting to this process. There is a fixed charge of £20.00 per person for this service.
How long will my matter take?
The time that it takes from taking your initial instructions to the final resolution of your matter depends largely on the stage at which your case is resolved. If a settlement is reached during pre-claim conciliation, your case is likely to take 8 – 12 weeks. If your claim proceeds to a Final Hearing, your case is likely to take 12 – 18 months and will depend on how quickly the Tribunal or Court lists your matter for hearing. This is just an estimate and we will of course be able to give you a more accurate timescale once we have more information and as the matter progresses.
TABLE OF FEES
We have the following hourly fees in place:
- Senior Partner
- Partner
- Assistant Solicitor
- Trainee/Caseworker
- £350.00
- £300.00
- £200.00
- £150.00
COMPLAINT INFORMATION
To complain about a legal firm, or a solicitor the first step is to contact the firm directly and inform them of your concerns. You should then allow them up to eight weeks to respond and attempt to resolve the issue. If you are dissatisfied with the firm's response or if they fail to respond within eight weeks, you can then refer your complaint to the Legal Ombudsman.
SRA complaint information
If you are concerned about your solicitor's behaviour. The SRA can help you, or take action.
It is a requirement by the Solicitors Regulation Authority (“SRA”) that all regulated law firms:
-have a complaints procedure in place which must include certain text.
-publish a copy of the complaints procedure on their website.
We are committed to providing a high-quality legal service to all our clients, and it is rare in the extreme that any one has had cause to complain about a service or any other issue. However if at any point you become unhappy or concerned about the service we provide, you should inform us immediately so that we can do our best to resolve the problem.
Our complaints procedure
In the first instance, it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If matters remain unresolved, please contact us by email at info@kacelawsolicitors.com
What will happen next?
Step 1- We will telephone and/or write to you acknowledging receipt of your complaint within 5 days of receiving it. We may ask you at this stage to clarify any aspect of your complaint.
Step 2-We will then investigate your complaint. This will normally involve your complaint being reviewed by our client care partner, Philip Landau, who will speak to the member of staff who acted for you.
Step 3- Within seven working days, we will be in contact with you by telephone and/or in writing to set out this firm’s preliminary position in relation to your complaint, and address any appropriate solutions.
Step 4-If the matter is not yet resolved, we will send you within 14 days a detailed written reply to your complaint (on the assumption there is more detail to give over and above step 3 above) including suggestions for resolving the matter, and including inviting you to a meeting if preferable.
Step 5- At this stage, if you are still not satisfied, you should contact us again and we will arrange for a review of the decision.
Step 6-We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
In the unlikely event that we cannot resolve your complaint, you may wish to raise your matter with the Legal Ombudsman.
You have six months (subject to some qualifications below) from the date of our final response in which to complain to the Legal Ombudsman:
Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ
Telephone: 0300 555 0333 9am to 5pm Monday to Friday
Email: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk
As of 01 April 2023 the time periods for reporting a complaint to the Legal Ombudsman is no longer than:
• Within six months of receiving our final response to your complaint
and
• No more than one year from the date of the act or omission being complained about; or
• No more than one year from the date when you should reasonably have known that there was cause for complaint.
In the highly unlikely event that you need to make a complaint, and your complaint is not about our service, but is about our conduct, the SRA (Solicitors Regulation Authority) deals with conduct issues rather than the Legal Ombudsman which deals with service issues. You can visit the SRA’s website here to see how you can raise concerns with them.
Legal Ombudsman
Legal Ombudsman limitation data information
A complaint to the Legal Ombudsman may include a challenge or complaint about bills and interest and must be made:
• Within six months of receiving our final response to your complaint
and
• No more than one year from the date of the act or omission being complained about; or
• No more than one year from the date when you should reasonably have known that there was cause for complaint.
Please note that in January 2024 the Legal Ombudsman changed their address. It is now:
Legal Ombudsman Contact Information
Legal Ombudsman PO Box 6167 Slough SL1 0EH
The Legal Ombudsman
Phone at 0300 555 0333, email at enquiries@legalombudsman.org.uk.
Website at www.legalombudsman.org.uk.
OUR AREA OF EXPERTISE
OUR AREA OF EXPERTISE
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